Stream TV Support

All Stream TV Support Questions

• What is Business Stream TV?
• What is Live Rewind?
• What is Start Over and Catch Up?
• Can I watch On Demand with Business Stream TV?
• Can I order Pay-Per-View (PPV) with Business Stream TV?
• How do I search for what I want to watch on Business Stream TV?
• Can I use Business Stream TV on my PC, tablet, smartphone or other devices?
• Can I use Netflix, Prime Video, YouTube, etc. on my Stream TV Box?
• General Troubleshooting Tips for your Stream TV Box:
• Problems with connecting your Stream TV Box to the Internet
• My video or audio quality is low. What can I do?
• Problems with any video services on your Stream TV Box.
• Problems with your Stream TV Remote
• Is there a limit to how many Stream TV Boxes I can have in my business?
• Does my Stream TV Box support 4K video content?
• Does Stream TV work on Standard Definition (SD) TV’s?
• Do I have to have a “smart” TV to use a Stream TV Box?
• How is Closed Captioning enabled or disabled?
• How Subtitles enabled or disabled?
• There isn’t a Fast-Forward, Rewind or Play button on my Stream TV remote. How do I use those functions?
• How do I reset my Stream TV remote control and pair it to my Stream TV Box?
• My Stream TV remote stopped controlling my TV, how do I fix it?
• How do I use Google Assistant for Voice Search on my Stream TV Box?
• When I use Google Assistant for Voice Search on my Stream TV Box, it doesn’t seem to hear me.
• Is a Google (gmail) account & password required during installation of the Stream TV Box(es)?
• Can I use multiple Google (gmail) accounts on a single Stream TV Box (for other users, for example)?
• Do I have to use the same Google (gmail) account on all the Stream TV Boxes in my business?
• Do I need to have a Breezeline login and password to use a Stream TV Box?
• What login/password do I use for Netflix, Prime Video, YouTube, etc. on a Stream TV Box?
• Can I set Parental Controls on my Stream TV Box?
• What content is blocked with parental controls?
• How do I change my parental control PIN?
• Are parental controls separate for each Stream TV Box, or does setting them on one box set them for the other boxes?
• When parental controls are temporarily disabled after entering my 4-digit PIN, how long do they stay disabled?
• How do I program my new (or replacement) Stream TV remote?
• Can I get a Stream TV remote that has more buttons on it like Record, Fast-Forward, Rewind, etc.?
• Can I get a Stream TV remote that lights up when the room is dark so I can see the buttons better?