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What does the LED light on my Wifi Pod mean?

Support Articles

What does the LED light on my Wifi Pod mean?

No LED

When initially plugging any Wifi Pod into an electrical outlet, the light should always turn solid for a moment, and then the LED will slowly pulse while it is trying to connect to the cloud. Once connected to our cloud, the LED will then turn off.

If there is no light at all when first plugging in the Wifi Pod, check your outlet with another appliance or device to ensure it has power.

Blinking LED Wifi Pod (green)

This could mean one of the following:

Quick, repeating Double blinks - Wifi Pod is waiting for optimization to finish: You will also see an “Optimizing your network” message in the app as well. Optimizations usually take 2-3 minutes, depending on how many Wifi Pods are connected. Optimizations can be triggered by a change in your environment such as high levels of interference, but will also happen overnight and immediately after initial setup.

Slow continuous pulse/breathing (dim to bright) - Wifi Pod is trying to connect with the cloud and depending on the circumstances could mean the following:

  • This is normal before adding the Wifi Pod to your account, the slow pulse will continue until the Wifi Pod is added to the account and establishes a connection to the cloud.

  • The Wifi Pod has lost connection to the rest of your network, which could be a result of extremely poor signal to other Wifi Pods, especially if the other Wifi Pods are still online and you have not received a lost internet connectivity notification.

  • Internet connectivity is lost. This will result in a "Network is offline” notification.

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